At Carbone Buick GMC of Utica, the Certified Service experts know precisely which parts your GMC, Buick car, truck, or SUV needs -rely on them to maintain your GMC, Buick with the same parts used to build it. Hearing a rattle? Had a fender bender? Head down the service lane for any type of auto repair service, major or minor. Our GMC, Buick Certified Service experts are trained to know every inch of your vehicle and can help you keep it running like new. Simply schedule an appointment today.


As we all continue to navigate these uncharted waters, it is more important than ever that we keep you up to date with what we are doing to provide a safe and sanitary service center for our customers in the New Hartford and Utica area. Our no-touch service is just one phase of the steps we are taking to ensure your safety, so drivers from as far away as Whitehall and Rome, NY can feel confident in visiting our service center.

In-House Safety Steps

While we strongly encourage the use of alternate transportation and after-hours drop-offs to ensure safety, if you do need to spend time in our service lounge we have taken the following steps to ensure your safety:

  1. We deep clean our service lounge throughout the day, according to CDC guidelines
  2. We have arranged our service lounge to make social distancing easier to achieve
  3. We require that everyone that enters our facility wear a mask to prevent the unnecessary spread of germs
  4. A new glass partition is in place at the counter in the event face-to-face interaction is required

Of course, the steps we're taking to keep you safe start before you ever leave the house. These include:

  1. Scheduling service both online or by phone
  2. Use of the overnight drop box to prevent face-to-face interaction
  3. Complimentary pickup and delivery services
  4. Loaner cars available for extended service appointments

Finally, before we give your car back to you, we will fully sanitize the interior with a special focus on the high-touch areas such as:

  • The steering wheel
  • Seat belts
  • Shifter
  • Turn signal and windshield wiper stalks
  • Center console
  • Door handles (Inside and out)
  • Sun visor
  • Radio
  • Upper dash
Our goal is to create the safest service experience possible. If your vehicle is in need of service in the Oneida or Utica area, schedule your appointment today!



At Carbone Buick GMC of Utica, we're dedicated to your satisfaction, which is why we work hard to provide not only a superior selection of new and used Buick and GMC vehicles, but also affordable auto financing and trustworthy service & repairs.
At our new & used Buick and GMC service center, we hire only the best technicians, use only the highest-quality parts commit ourselves to meeting or exceeding your expectations. If you're ready for an automotive service & repair experience that's unmatched in professionalism, speed, and quality, schedule your next service appointment now.

Our Location in Utica NY
We're located just off Route 8 near the SUNY Polytechnic Institute and Riverside Center roughly 10 minutes north of the Erie Canal. Customers choose our service center time and time again not only because of what we provide, but also because of our convenient location close to all in Utica and Oneida NY.

Our History
We've been repairing cars in one form or another since 1929, when Joe Carbone used his $40 life savings to open C&S Garage on Wetmore Street. Years later, here at Carbone Buick GMC  of Utica, now located at 5700 Horatio St in Utica, we provide the same great customer-service. Now, of course, our customer-service comes with a heavy dose of modern vehicle repair & diagnostic equipment and a contemporary and comfortable service waiting lounge.

Common Vehicles Repairs
We deal with some of the most common vehicle repairs on a daily basis at our service center. But we're also well-equipped to handle those less-common service requests that don't get dealt with on a daily basis. Here's a list of common vehicle repairs we provide customers like you from New Hartford to Rome NY and beyond:
  • Oil changes
  • Tire rotations
  • Alignments
  • A/C Service
  • Brake service
  • Tire repairs
  • Battery checks
  • Tune-ups
  • State inspections
  • Engine repairs
  • Transmission repairs

Service Offers And Pricing

We offer competitive prices on popular vehicle services like oil changes, brakes and tires.


Need New Tires?

Your vehicle's tires are the first and only contact with the road, so it is important to choose the right set when replacing them. Carbone Buick GMC of Utica has Certified Service experts that will handle all of your tire needs. From checking tire wear to tire pressure, our team can also help you find new tires for your vehicle.


With your Multi-Point Vehicle Inspection, you get a thorough assessment of your vehicle by the Certified Service experts. So protect yourself and your automotive investment with a comprehensive vehicle inspection at your Carbone Buick GMC of Utica today.

Download the GM Multi-Point Vehicle Inspection Sheet

The Multi-Point Vehicle Inspection form uses a simple color-coded key to assess maintenance terms:

  • Red indicates items that need immediate attention.
  • Yellow indicates items that should be addressed in the near future.
  • Green indicates no items to address.


Whether it's a routine appointment or something more serious, schedule an appointment with our GM service center and let us help you get in, get out, and get back to your regularly scheduled life as soon as possible.

Need an Oil Change Near Utica

Driving around with dirty oil - or not enough oil - can shorten the life of your engine. Our Certified Service experts can change your oil quickly. Schedule an appointment today.

Hearing Brake Noise?

Stopping power is crucial to a safe and successful driving experience. When you need brake service, visit Carbone Buick GMC of Utica and the GMC, Buick Certified Service experts can recommend quality new brakes.

Battery Trouble?

Your vehicle's battery provides energy to start the engine, plus it supplies power to accessories when the engine is not running. The cold of winter and the heat of summer can affect your auto battery. See us for your vehicle's battery needs.

Contact Our Service Department

  • Service: 315-541-4205
  • Monday 8:00 am - 5:00 pm
  • Tuesday 8:00 am - 5:00 pm
  • Wednesday 8:00 am - 5:00 pm
  • Thursday 8:00 am - 5:00 pm
  • Friday 8:00 am - 5:00 pm
  • Saturday Closed
  • Sunday Closed
See All Department Hours

Dealership Hours

  • Monday 9:00 am - 7:00 pm
  • Tuesday 9:00 am - 7:00 pm
  • Wednesday 9:00 am - 7:00 pm
  • Thursday 9:00 am - 7:00 pm
  • Friday 9:00 am - 6:00 pm
  • Saturday 9:00 am - 5:00 pm
  • Sunday Closed

Service Dept. Hours

  • Monday 8:00 am - 5:00 pm
  • Tuesday 8:00 am - 5:00 pm
  • Wednesday 8:00 am - 5:00 pm
  • Thursday 8:00 am - 5:00 pm
  • Friday 8:00 am - 5:00 pm
  • Saturday Closed
  • Sunday Closed

Parts Dept. Hours

  • Monday 8:00 am - 5:00 pm
  • Tuesday 8:00 am - 5:00 pm
  • Wednesday 8:00 am - 5:00 pm
  • Thursday 8:00 am - 5:00 pm
  • Friday 8:00 am - 5:00 pm
  • Saturday Closed
  • Sunday Closed
  1. Carbone Buick GMC of Utica

    5700 Horatio St
    5700 Horatio St
    Utica, NY 13502

    • Sales: 315-594-3035
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